Sneaky
Posted on: Jun 12 2009, 05:15 PM


Luminarium junky
Group Icon

Group: Webmaster
Posts: 1,298
Joined: 16-April 08
From: Texas
Member No.: 4


Unfortunately we do not have a backup of it because we did not know they were going to be switching servers. If we had known, we would've switched the board offline for an hour while they switched servers so that this wouldn't have happened.
  Forum: News And Updates · Post Preview: #25506 · Replies: 7 · Views: 18,280

Sneaky
Posted on: May 28 2009, 08:04 PM


Luminarium junky
Group Icon

Group: Webmaster
Posts: 1,298
Joined: 16-April 08
From: Texas
Member No.: 4


Sorry about the few hours of downtime this morning. Our hosting provider has upgraded their server racks, so we should have better and possibly faster hosting now. Everything should be sorted. In addition, keep your eyes peeled for our latest exhibit that is due to release in about a month!

-The Luminarium Staff
  Forum: News And Updates · Post Preview: #24618 · Replies: 1 · Views: 10,122

Sneaky
Posted on: Mar 20 2009, 03:40 AM


Luminarium junky
Group Icon

Group: Webmaster
Posts: 1,298
Joined: 16-April 08
From: Texas
Member No.: 4


QUOTE (Dwood @ Mar 19 2009, 01:29 PM) *
I'll help sort the topics if you let me biggrin.gif

We appreciate the offer to help, but we feel that it is best if we sort to topics so that we can make sure they all go to the right places (and if they don't, then people know who to blame haha). Also we have material that will be released in our next pack, which, by the way, is coming very soon.

-Lum Staff
  Forum: News And Updates · Post Preview: #21871 · Replies: 15 · Views: 27,639

Sneaky
Posted on: Mar 18 2009, 02:41 PM


Luminarium junky
Group Icon

Group: Webmaster
Posts: 1,298
Joined: 16-April 08
From: Texas
Member No.: 4


Haha. This is the easy part compared to having to restore the databases and recreate some of the tables from scratch. The backup we had only had about 90 of the 100 or so tables that we needed. Luckily we weren't missing the tables with posts or the forum skin or anything. But we lost the tables with the topics and a few other ones.

So for a while, we could even get the posts back because there is no way to access them without going through the topics first. I had to create a php script to sort through every post and manually recreate each topic, and then populate a special forum with all of the topics once it was done. We are lucky that it worked. For a while, we thought we might lose all of the posts angry.gif.
  Forum: News And Updates · Post Preview: #21818 · Replies: 15 · Views: 27,639

Sneaky
Posted on: Mar 18 2009, 01:59 PM


Luminarium junky
Group Icon

Group: Webmaster
Posts: 1,298
Joined: 16-April 08
From: Texas
Member No.: 4


Welcome Back!


Sorry about the long downtime and the delay. There were some problems when we switched servers, and some of the information wasn't backed up correctly. This lead to long hours of painstakingly recreating the forums. As of now, we have all of your posts restored up, but we lost the information that contains which forum the topics were posted in, as well as topic titles and descriptions.

All of the topics are now located in a hidden forum, and the admins are working constantly to manually move each individual topic into the appropriate forum. If your topic is missing, do not worry, it will get sorted soon. Keep in mind we have over 2,200 topics that contain 18,000+ posts to sort. We assure you we are doing everything possible to recover as much of the data as possible.

These problems do not make up for the downtime, but we hope you understand our problem and everything we are doing to resolve this issue.

Thanks,
The Luminarium Staff
  Forum: News And Updates · Post Preview: #21816 · Replies: 15 · Views: 27,639


New Posts  New Replies
No New Posts  No New Replies
Hot topic  Hot Topic (New)
No new  Hot Topic (No New)
Poll  Poll (New)
No new votes  Poll (No New)
Closed  Locked Topic
Moved  Moved Topic
 

Lo-Fi Version